Shipping policy
Last updated: August 27, 2026
Thank you for shopping with KICKYARD.
Order Processing
Orders are typically processed within 3 day after payment confirmation.
Processing times may be longer during promotional periods, product launches, holidays, or periods of unusually high order volume.
Estimated Delivery
Estimated delivery times depend on the destination and shipping method selected.
Estimated delivery: 3-5days
Delivery estimates are not guarantees unless explicitly stated otherwise.
Tracking
When tracking is available, customers will receive tracking information after their order has been shipped.
Please allow some time for the carrier's tracking system to update.
Incorrect Address
Customers are responsible for providing complete and accurate shipping information.
If you notice an error in your address, contact suporte@kickyard.com as soon as possible. Once an order has been shipped, we may be unable to modify the delivery address.
Delays
Shipping delays caused by carriers, customs, weather, holidays, or circumstances outside our reasonable control may occasionally occur.
If you experience an unusual delay, contact our support team and we will assist you.
Lost or Damaged Packages
If your package appears to be lost or arrives damaged, please contact suporte@kickyard.com with your order information.
We will investigate the issue and provide assistance based on the circumstances and applicable consumer protections.
Contact
For shipping questions:
suporte@kickyard.com